One application wouldn't launch and I could not show a drive's folders in explorer.Īs always, I would wait a while to install the 1803 cumulative update, until we’ve heard from more intrepid users. I installed this last night and after a couple of non-responsive actions I just went back to the previous restore point. ![]() DaveWin, for example, has this observation: I’ve seen a few reports of problems with KB 4462933 on TenForums. Instead, it’s been fixed in the latest build of the next-next version of Windows 19H1, build 18262, on Oct. But the fix hasn’t (yet) appeared in 1809. The data-destroying Zip bug in Win10 version 1809 has been fixed. That theory’s seen an interesting example lately, by the way. If that’s the case, it bodes well for 1809 - when/if we finally see it released. Those bug fixes have been deemed to be good enough for 1809, and they've been tested thoroughly. Have a problem with your Type Cover? Tell us about it on the AskWoody Lounge.If my theory’s correct, the massive number of fixes just released for 1803 includes many fixes for 1809, no doubt discovered during the full-court bug press currently under way on 1809. Woody Leonhard is a columnist at Computerworld and author of dozens of Windows books, including 'Windows 10 All-in-One for Dummies.' Follow. I have no idea what's happening, but the ongoing complaints about bad Surface drivers and woeful support certainly strike a chord. There’s been one report that upgrading from Windto 1703 (Anniversary Update to Creators Update) solved the problem. He said it was a recent failed MS update that probably caused the problem. We tried another keyboard and it didn't work. so I took it into the Microsoft store.Īt the MS store, they plugged in a USB diagnostics drive and found that it was a driver issue (wish I took a screen shot). I tried alcohol swabs on magnets, two button reboot, normal reboot, reinstalling driver from keyboard section control panel, crying softly into my hands. In the Devices portion of the Control Panel no errors show up. It's just not registering any action on the keyboard. Windows takes a while to download the package, but in the end, you’re tossed directly into the Win10 installer, as described in Step 3b. 10 Pro released in July 2015, Windows 10 version 1511, Windows 10 Home, Windows 10 version 1607, Windows 10 version 1703, Windows 10 version 1709 Summary If youre currently running Windows 10. Woody Leonhard/IDG Click on the version you want. When closing or opening the cover I can see it hide and show on the setting screen. Some versions of Windows 10 display a notification to install the latest version Applies to. I can see it in the "devices" section of the settings app but no keyboard light nor does any key-press work. Recently the keyboard cover stopped working. This report from JasonCliche seems particularly apropos: There are similar reports from Singapore, on Windows Central, and many, many more on the Microsoft Answers forum. Read 9 reviews from the world’s largest community for readers. Does anyone knows if there is a different way to reset drivers or to change HID Keyboard driver to Surface proper driver? Tried to "reset" drivers by holding Volume up + Power button for 10 seconds but it has just took me to bios menu. Jump up to: Leonhard, Woody (May 15, 2015). Tried to uninstall drivers and reinstall but still unsucessful. Windows 10 versions 1703 and later do not support Intel Clover Trail system. It appears in device manager as HID Keyboard but not Surface Cover. ![]() I have experiencing some trouble to setup my surface cover keyboard. On the Surfaceforums blog there’s a distressingly similar complaint about the Surface Pro 3. For some subset of Surface Pro 4 users (no doubt a “ small number” of customers), the keyboard doesn’t work, and Microsoft isn’t answering questions. Looking at the other complaints on that thread, it appears as if refreshing Windows doesn’t help at all. I do not wish to refresh windows as i don't want to have to reinstall everything, and i can't roll back the surface firmware updates. My type cover was attached throughout this process. … I have tried doing a restart, hard restart, uninstalling the existing keyboard drivers and clicking on scan for hardware changes, but the surface type cover filter device doesn't come back. Poster kzh91 on the Microsoft Answers forum describes the problem:Īfter a recent surface pro 4 firmware update, my 'surface type cover filter device' driver disappeared, and my type cover no longer works. There are tantalizing hints that the bug arrived with a recent pushed software update, and it may affect some Surface Pro 3 machines as well. This time the symptoms involve a suddenly dead Type Cover, a missing driver - and no help from Microsoft. Yet another report of problems with the Microsoft Surface Pro 4.
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